Description
Provides services for the safety and comfort of aircraft passengers.
Skill Level
3
Alternative Titles
- Cabin Crew
Specializations
- Cabin Supervisor (Aircraft)
- Crew Attendant (Air Force)
Skills Assessment Authority
Caveats
Caveat 10
TSS, ENS – The position is not located in regional Australia (within the meaning of subregulation 5.19(7) of the Regulations).
Group: 4517 Travel Attendants
Description
provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.
Tasks
- managing safety and emergency procedures and making public announcements
- coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
- conducting safety checks and demonstrations of safety equipment and procedures
- assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
- checking passengers’ tickets and directing them to seats and cabins
- tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
- operating galleys, preparing and heating food for passengers, and serving refreshments and meals
- distributing reading material, pillows, blankets and other amenities for the comfort of passengers
Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.