Mail Clerk – ANZSCO 561411

All Occupations


Collects, sorts and despatches mail within an organisation.

Skill Level


Alternative Titles

  • Mail Officer



Skills Assessment Authority


No caveats apply to this occupation.

Group: 5614 Mail Sorters


receive, sort and despatch mail in organisations and postal sorting centres.


  • receiving and checking incoming mail and mail bags
  • assisting with the verification of registered and special articles
  • operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
  • performing manual sorting duties and preparing documentation for despatching mail
  • processing underpaid mail, bulk mail lodgements, express mail and other mail services
  • operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
  • investigating complaints regarding lost items

Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

Occupations in this Group