Description
Records and processes customer bets, payments and payouts over the counter at a betting agency for horse and dog racing, and other sports and events.
Skill Level
5
Alternative Titles
NULL
Specializations
NULL
Skills Assessment Authority
Caveats
Group: 5611 Betting Clerks
Description
take bets from customers at betting agencies, over the telephone and on course.
Tasks
- taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
- recording and entering bets electronically and in transaction ledgers
- issuing tickets and preparing summaries of transactions
- monitoring amounts of money placed on race entrants
- checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
- verifying the identity and account balances of betting agency customers
- answering betting inquiries over the telephone, via email and in person
- may work in a call centre
Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.