Description
Interviews people and records their responses to survey and market research questions on a range of topics. May work in a call centre.
Skill Level
5
Alternative Titles
- Interviewer
Specializations
- Market Research Interviewer
Skills Assessment Authority
Caveats
Group: 5615 Survey Interviewers
Description
interview people and record their responses to survey and market research questions on a range of topics.
Tasks
- contacting people face-to-face and via the telephone to conduct surveys
- recording answers to survey questions manually and electronically
- recording the distribution of questionnaires
- collecting questionnaires and returning them to supervisors
- scanning questionnaires to ensure that important questions have been answered
- may interview people at random in crowds and on the street
- may provide self-completion questionnaires
- may encode responses and check their consistency
- may work in a call centre
Skill Level
Most occupations in this unit group have a level of skill commensurate with an AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.