Description
Sells goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.
Skill Level
5
Alternative Titles
- Retail Sales Assistant
Specializations
- Clothing Sales Assistant
- Cosmetic Sales Assistant
- Fast Food Sales Assistant
- Hardware Sales Assistant
Skills Assessment Authority
Caveats
None
Group: 6211 Sales Assistants (General)
Description
sell goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in retail and wholesale establishments.
Tasks
- determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- demonstrating and explaining to customers the establishment’s goods and services
- selling food, beverages, clothing, footwear and other personal and household goods and services
- accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- stacking and displaying goods for sale, and wrapping and packing goods sold
Skill Level
Most occupations in this unit group have a level of skill commensurate with an AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.