Description
Collects fares and issues tickets on a transport vehicle.
Skill Level
5
Alternative Titles
NULL
Specializations
NULL
Skills Assessment Authority
Caveats
No caveats apply to this occupation.
Group: 6394 Ticket Salespersons
Description
sell tickets and make reservations for services such as travel and admission to sporting and entertainment venues, and collect fares on transport vehicles.
Tasks
- receiving customers’ requests, accepting payments, collecting fares from passengers, and issuing tickets, receipts and change
- answering inquiries about charges, routes, schedules, reservations, coming attractions and fares
- checking service availability and times, and making reservations
- contacting customers to cancel or confirm reservations
- organising displays of service availability, times and other information
- collecting tickets and change from depot clerks
- signalling drivers to stop and proceed
- overseeing passengers’ safety in emergency circumstances, and opening and closing vehicle doors
- assisting passengers to board and alight from vehicles and assisting passengers with baggage
Skill Level
Most occupations in this unit group have a level of skill commensurate with an AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.